The Spanish government has launched a dedicated helpline for Brits in Spain and for Spaniards in the UK. It focuses on the effects of Brexit. If you read one thing this week – make sure it is this!
Using the helpline is simple. Just call 060 from a landline in Spain, or 0034 902 887 060 if calling from outside of Spain… then follow the steps until you find what you need.
The first thing you will hear will be an automated voice asking you to choose between English and Spanish languages, before then asking you whether you are a British person living in Spain, or a Spanish person living in the UK. This is to ensure that you are patched through to the applicable area.
Several choices will be presented to you, with automated recordings. This initial option list only covers the most important and/or popular topics such as residencia, driving licences and healthcare. To be fair, however, this should answer most people’s questions.
Each of the choices will give you a recorded message detailing the current status and how it is / will be affected during the transition period (up to the end of 2020) and afterwards.
Need more from the helpline?
Should that not be enough information to help with your personal situation, or if it leaves you with more questions than answers – worry not – an operator will be available to chat with you afterwards in your chosen language. Of course they can’t possibly have access to all your personal information and we fully expect them to be a little wary when giving formal advice, but they should be able to recommend someone to speak to if they can’t help answer fully with regard to your specific situation.
One website page that you MUST read and bookmark is the following. It is the newly updated Brexit Information page on the Moncloa (official government) website. Read it very carefully. It determines the steps you must take (or may have already taken) to ensure you may continue to live in Spain. The most important point is that you MUST be registered before the end of the transition period. No excuses – just get it done. If you have questions – use the dedicated helpline for Brits in Spain.
We understand that some areas of Spain are unable to take online residencia appointments at the moment due to computer issues. If that affects you – pop into your local Town hall and see if they have any recommendations. If your Spanish lingo skills aren’t great yet – take along a translator so nothing is missed or misunderstood (we’ve all been there at some point).
At this time, the Spanish government is still discussing any applicable paperwork for Brits for after the transition period. They are working alongside the EU (as they have done since Day One of the UK’s announcement of its intention to withdraw) to protect the rights of British citizens living in Spain, and Spanish citizens living in the UK. Thank you Spain and EU!
With regard to that matter, the government states on its official website, “The Spanish government is working together with the European Commission to have a Foreign Identity Card that explicitly mentions your condition as beneficiary of the Withdrawal Agreement. The procedure for processing this card in the coming months will be completed soon.”
Have you used the helpline for Brits in Spain yet?
- Have you used the dedicated hotline yet? What did you think? Was it useful? How helpful are you finding the operators to be?
- Are you planning on moving to Spain before the end of the transition period? How are you feeling about that? Confident? Nervous? Nonchalant?
- Are you already resident in Spain? How confident / concerned / worried are you about the future?
Let us know your experiences in the comment box below, or drop us an email to email@example.com