This old post, Camera Shop Scams, was originally posted back in 2008. Although we have closed the website it was on, it is still current in terms of risk so we’ve popped it here for your ease. We’ve also pasted the comments at the base of the article.
All too often we hear about people who have been conned by Lanzarote camera shops, into parting with their hard-earned cash for a camera or electrical goods that are either fake, below par, or mis-sold. A prime example is paying €300 for a MXJVC camera, that is actually available for about £15 on Ebay – and is nothing to do with JVC.
Before making any kind of purchase of digital cameras, or electronic equipment etc, be sure to shop around for price and quality comparisons. If the shop you are in does not want to let you go, and is coercing you into buying their products – then get out of there quickly, as 9 times out of 10 they are up to no good.
The number of times we have seen people practically pulled into these shops from the street. British people are notoriously polite, and do not wish to offend. You’ll have to be tough with this one – and say “NO” firmly.
If however, it is too late, and you are not happy with your new purchase, or you feel that you have been dishonestly looked after, you DO have the right to make a formal complaint in writing on the premises of the business.
First of all, ask for the “Claim book” or “Libro de Reclamación”. By law every establishment must have one on the premises.
2. Fill in the green and white copies in front of the shop keeper.
3. Keep all your receipts as proof of purchase – both the shop receipts and any credit card slips.
4. Submit the sheets to the Departamento de Consumo at the Cabildo Building in El Reducto, Arrecife, within one calendar month in order for them to take action. Your claim is only valid if you submit the sheet directly to the department of Consumer Protection in Arrecife.
You can also download this to practise online HERE
Remember… bargains are usually good – but beware of something that seems TOO much of a bargain!
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