How to stop unwanted phone calls, direct mail and email in Spain
I have to say, compared to my days back in the UK (where, being the anarchist I am, I used to seal up and send back pre-paid envelopes), we get very little junk mail in Spain. The barrage of junk email we get comes from anywhere, so is nigh on impossible to fend off. But, the one thing that really does get on my nerves here is the phone calls! We get quite a few between our land-line and the two mobiles. Upgrade your mobile contract! Move to us! Switch to Telefonica! Insurance! Predominantly in Spanish. Our telephone Spanish isn’t the best which can make it even more frustrating when the sales person on the end rattles away in Spanish and refuses to hear our responses which eventually reach something along the lines of “Sorry, but if you want to stand any chance of selling to me you’re going to have to talk to me in English.”
Not to worry, help is at hand. As in the UK you can (as far as people choose to comply with the law) opt out of receiving unsolicited mail, email, phone calls and text and MMS messages. All you need to do in Spain, is register at Lista Robinson.
I just did, and its a relatively simple process. For those of you whose Spanish language skills are as bad, or worse, than mine, here’s a quick guide.
First click here to open the site in a new window, then click on ‘registro web’ from the menu on the left and you’ll be greeted with this page.
The links next to the jigsaw pieces offer three options. You’ll most likely want the middle one ‘persons over 14’. The first is for ‘persons under 14’ and the third is for ‘the deceased’. Were I dead I’m not sure I’d find it possible to log on, or that I’d care about junk mail! :)
The sign-up form is pretty straightforward. All fields are compulsory. You have to provide your NIE so have it to hand (if you don’t have one, stop reading now).
The tick box at the bottom is the usual agreement to terms & conditions. I’ve filled out the form here as a guide – the thing to watch out for is, as is the Spanish norm, the form requires two surnames. In my case I used Elle as it fits with our business name – Gandy-Draper – so it sort of made sense. You’ll have to figure something out that works for you be that a spouse’s name or even perhaps the word ‘none’.
Once you’ve hit the ‘Enviar’ button you’ll get a standard confirmation email with a link to click on and your password. Go back to the site and login.
You then want the ”Acceso al Servisio’ option on the menu. Once logged in you’ll see this page.
The four options in order are to opt out of mail, email, telephone (fixed and mobile) and finally SMS/MMS. Each form is straightforward and shouldn’t present any problems.
Ten minutes well spent!
Thanks to Simon from Puntomatica for posting the link on Facebook earlier, thus prompting me to write this article! Simon’s website is currently undergoing a redesign, but will be launching soon.
by Alan Gandy
Alan, along with Elle, is the owner of Spain Buddy. He was born in the North of England (Lancashire) and travelled extensively before eventually settling in Almería. Alan has 3 sons from the first of his 18 marriages, (Sam, Joe & Ben) who are all now adults. You can read more articles by Alan on his personal blog at AlanGandy.com and see more of his photography on his photography website as well as on Flickr and Instagram. Also, for less than the price of a cup of coffee each month you can help support Alan's photography (and get some freebies into the bargain). Click here to visit his Patron page to find out more.